What if my PayPal payment fails?
If your PayPal payment fails, please check your account details or try using a different payment method. If the issue persists, contact PayPal customer support for assistance, or reach out to us and we'll help find an alternative.
How do I know if my USDT payment was successful?
Once you send the payment, the blockchain will confirm it. You can check your transaction status via your wallet or a blockchain explorer (such as tronscan.org). If you need help, feel free to contact us with your transaction hash (TXID).
Is my payment information safe?
Yes. All transactions are encrypted using 256-bit SSL technology. We never store your full payment details on our servers. PayPal also provides its own buyer protection on every transaction.
Which payment method do you recommend for first-time orders?
PayPal is recommended for first-time orders. It offers buyer protection and is the easiest way to get started. Once you've built trust with us, USDT (TRC20) is a great option for lower fees on larger orders.
How long does it take for my order to process after payment?
PayPal payments are confirmed instantly. USDT (TRC20) payments are typically confirmed within 10–30 minutes. Once confirmed, your order will be processed within 1–3 business days.